13 general skills or competencies (Job family competencies) for Sales Training Manager
Skill definition-Designing, delivering, supporting, assessing, and improving training sessions related to sales techniques to help salesperson grow sales skill.
Level 1 Behaviors
(General Familiarity)
Lists and describes the major sources of sales training to support company-wide training coordination.
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Level 2 Behaviors
(Light Experience)
Responds to queries and concerns relating to sales training courses and modules for clarification.
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Level 3 Behaviors
(Moderate Experience)
Facilitates sales assessments to address employee strengths and weaknesses.
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Level 4 Behaviors
(Extensive Experience)
Oversees the implementation of new tactics used in sales training to increase the quality of the movement.
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Level 5 Behaviors
(Mastery)
Introduces advanced tools and platforms to deliver virtual sales training enabling representatives to ramp faster.
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Skill definition-The process of improving the job performance of an individual or group through structured and planned training sessions.
Level 1 Behaviors
(General Familiarity)
Explains the importance and benefits of the training and development process.
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Level 2 Behaviors
(Light Experience)
Prepares instructional materials and programs using proper training methods.
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Level 3 Behaviors
(Moderate Experience)
Designs engaging and media-rich instructional to support training and continued learning and development.
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Level 4 Behaviors
(Extensive Experience)
Oversees the training sessions for employee skill enhancement.
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Level 5 Behaviors
(Mastery)
Keeps abreast of new developments and innovations related to training and development.
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12 soft skills or competencies (core competencies) for Sales Training Manager
Skill definition-Managing and prioritizing resources and workloads by creating well-organized plans to attain organizational goals and objectives.
Level 1 Behaviors
(General Familiarity)
Explains the importance of planning and organization in building a good working environment.
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Level 2 Behaviors
(Light Experience)
Identifies key implications of ineffective planning and organization that affects decision-making.
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Level 3 Behaviors
(Moderate Experience)
Leverages key performance indicators to measure progress completion against performance metrics.
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Level 4 Behaviors
(Extensive Experience)
Manages the planning and sequencing of activities to create well-planned schedules and achieve goals on time.
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Level 5 Behaviors
(Mastery)
Establishes standards for planning and organization processes to align efforts with business goals.
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Skill definition-Ability to encourage, motivate, and guide individuals or teams to further enhance their performance.
Level 1 Behaviors
(General Familiarity)
Lists obstacles and challenges in coaching others.
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Level 2 Behaviors
(Light Experience)
Observes colleagues in action and offers feedback when asked.
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Level 3 Behaviors
(Moderate Experience)
Gives advice and guidance to employees to help them develop their skills and excel in their careers.
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Level 4 Behaviors
(Extensive Experience)
Provides others with the resources they need to succeed in their roles.
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Level 5 Behaviors
(Mastery)
Monitors marketplace for effective coaching strategies and techniques.
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Summary of Sales Training Manager skills and competencies
There are 0 hard skills for Sales Training Manager.
13 general skills for Sales Training Manager, Sales Training, Training and Development, Training Management, etc.
12 soft skills for Sales Training Manager, Planning and Organizing, Coaching Others, Team Management and Team Building, etc.
While the list totals 25 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Sales Training Manager, he or she needs to be skilled in Planning and Organizing, be skilled in Coaching Others, and be skilled in Team Management and Team Building.